Magidoc

RoutingSegmentUserRoles
Object

Routing group segment used to match agents based on their role.

Fields

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logicalOperator

RoutingSegmentLogicalOperator !
Non-null

The operator determines if any, all, or none of the values of the segment must match.

roles

[ RoutingUserRole !]!
Non-null

Match agents based on these roles.

Interfaces

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Also implements RoutingSegment .