Magidoc

RoutingModeCustomInput
Input Object

When a routing rule is using the custom mode, conversations are distributed between the routing groups according to a ratio per group.

Fields

#

conversationQueueSlots

[ RoutingRuleSlotsInput !]

The size of each routing-group's waiting list

percents

[ RoutingModeCustomPercentageInput !]!
Non-null

Distribution ratio for each routing group