Magidoc

MetricContactsFiltersInput
Input Object

The filters you can apply on any contact metric

Fields

#

channels

Filter on contacts that occurred using these channels

ibbuMissionIds

[ UUID !]

Filter on contacts that occurred within these ibbu missions

interval

Non-null

Filter on contacts that occurred within this interval

projectIds

Filter on contacts that occurred within these project

routingGroupIds

[ UUID !]

Filter on contacts that occurred after being routed through these routing groups

routingRuleIds

[ UUID !]

Filter on contacts that occurred after being routed through these routing rules

userGroupIds

Filter on contacts that were attached to these groups of agents

userIds

Filter on contacts that were attached to these agents

userRoles

[ String !]

Filter on contacts based on the last respondent role. Acceptable values are agent, manager, admin, expert or bot