Magidoc

MetricAgentAvailabilityFiltersInput
Input Object

The filters you can apply on any agent availability metric

Fields

#

channels

Filter on agent availability of these channels

interval

Non-null

Filter on agent availability over this time interval

projectIds

Filter on agent availability within these project

userGroupIds

Filter on agent availability of these groups of agents

userIds

Filter on agent availability of to these agents

userRoles

[ String !]

Filter on agent availability of the agents bearing these roles. Acceptable values are agent, manager, admin, expert or bot