Magidoc

MetricContactsGroupByFieldInput
Enum

GroupBy that can be used on contact metrics

Possible Values

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AGENT

The last operator that chatted with the visitor

AGENT_GROUP

The group of the operator that chatted with the visitor

CLOSED_DATE

The date at which the conversation was closed

ENGAGEMENT_CAMPAIGN

The engagement campaign that lead to this contact

IBBU_MISSION

The ibbu mission

LEGACY_TARGETING_RULE

The legacy id of the targeting rule that was triggered for the conversation

PAGE_TYPE

The value of the page type custom data

ROUTING_GROUP

The routing group that lead to this contact

ROUTING_RULE

The routing rule that lead to this contact