Magidoc

ConversationSnoozedStatus
Object

A snoozed conversation will not be pushed before the visitor sends a new message, or the snoozed delay expires

Fields

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snoozedUntil

DateTime !
Non-null

Maximum date after which the snooze will automatically expire.

snoozedBy

User

The agent the conversation has been snoozed by.

snoozedAt

DateTime !
Non-null

The date the conversation was snoozed.

assignment

ConversationAssignment

Valued when the agent that snoozed the conversation wants to get the conversation back after the snooze ends.

Usages

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References

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