Magidoc

RoutingSegmentUserDynamic
Object

Routing group segment used to dynamically match agents based on their skills.

Fields

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skills

[ LegacyId !]!
Non-null

Match agents based on these skills.

geoSkill

LegacyId !
Non-null

Match agents based on these location skill.

logicalOperator

RoutingSegmentLogicalOperator !
Non-null

The operator determines if any, all, or none of the values of the segment must match.

Interfaces

#

Also implements RoutingSegment .